A recent local campaign for a newspaper classifieds claims that “many people will see your status and click “like” – but when you want to sell – publish with us” (I’m paraphrasing, and will appreciate a link). Will Facebook ads work for a private person trying to sell a real commodity? in this case, a [...]
Posts Tagged ‘linkedin’
Make sure there’s a sign clearly marked “Exit”
Posted in Silly Features, tagged customers, feedback, linkedin, product management, Subscription business model, usability on May 27, 2011 | Leave a Comment »
clearly mark the way to gracefully depart. It makes sense and is good business to be fair and treat your customers with respect by allowing them to painlessly unsubscribe.
Your value to customers can be measured
Posted in Customer Feedback, Not so silly features, Practical product management, product management, tagged discoverablilty, linkedin, product management, usability, user ranking on April 23, 2011 | Leave a Comment »
When you first bring out a product into the world, you also have an assumption of how people would actually use it. Checking in on that assumption from time to time helps validate it. More importantly, it may expose new markets for your product.