Tagged with content

Keeping ahead – tracking trends in customer feedback

The most important input to a product manager is customers, and the most important output of a product manager is… more customers!
So how do you go about identifying trends in an effective manner?
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The missing feature (or, the partial feature)

It happens often: you wait for a specific capability and one day your vendor supplies it. Excited, you rush to the product, to test it out.. the feature is there! But — you can’t really use it. Something crucial is missing. That self-explanatory next step is simply not there.┬áIt is frustrating to miss out on … Continue reading

Going from analog books to digital

This post begins with a list of free books, first come first served: just drop by and I will give your selection to you. Now, the explanation: I’ve written before about how pleased I am with a digital reader that does well the single thing I need it to do (even though it’s getting facebook … Continue reading