Tagged with usability

Make sure there’s a sign clearly marked “Exit”

clearly mark the way to gracefully depart. It makes sense and is good business to be fair and treat your customers with respect by allowing them to painlessly unsubscribe. Continue reading

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In-context Tips – better than your average silly feature

[picapp align=”none” wrap=”false” link=”term=perplexed&iid=174173″ src=”0170/fd1e7acd-72b5-401e-88ff-b2001d040767.jpg?adImageId=12947858&imageId=174173″ width=”234″ height=”351″ /] A while ago, we launched CloudShare Pro, our consumer service. One type of recurring feedback I got on the product was: “The UI and usability are dead on. I’ve used several cloud vendors, and they are all difficult to navigate, or admin. They are certainly difficult to … Continue reading

Party! – Linux style

Even though I left engineering behind more than seven years ago, once a geek, always a geek. I fondly recall how back in the day, we used to have “Lan Parties” – people would show up with computers (not an easy task, as laptops were mostly unheard of, as was wifi) and connect into one … Continue reading

Form vs. function and silly features

Recently, my company launched a new service. Part of developing the service was a long process of crafting a UI which is usable and clearly understood. However, I insisted on one feature which provides no clear usability enhancement: a 3D carousel to select a virtual machine template from a list. A big hug goes out … Continue reading